In collaboration with the American Bakers Association (ABA), Intertek Alchemy is proud to offer ABA’s Baking Basics 101 course. This online course serves as an onboarding lesson to introduce the fundamental knowledge skills, areas of responsibility, and behaviors to complement any baking facility’s current operations and procedures. This course is specific to the baking industry [...]
$50 View Course
Workplaces are one of the most frequent targets of active shooters. While it may seem unlikely that this will affect you, it’s essential to be prepared for the worst-case scenario. This course offers tips for how to help prepare for an active shooter incident, how to respond if it does occur, and what to [...]
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In the United States, workplace active shooter incidents increase every year. In fact, you are 18 times more likely to encounter workplace violence and an active shooter situation than a fire. While it may seem like this could never happen to you, it is essential to prepare for the worst-case scenario. Zosi’s online course [...]
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Zosi is proud to offer the only 100% online course for Advanced HACCP certification. This self-paced course builds on your understanding of our HACCP Certification Course and provides you with HACCP training tools to become a HACCP team leader. In this 7-hour advanced course, you will develop a mastery of HACCP principles that will [...]
$499 View Course
The Advanced SQF Practitioner examination is intended to assess the knowledge of the experienced SQF practitioner, and evaluates the following topic areas: Developing SMART food safety and quality objectives to identify and prioritize areas of improvement Analyzing food safety and quality data to identify areas for SQF System improvement Verifying the effectiveness of the preventive [...]
$85 View Course
Meet requirements for Arizona Title 4 BASIC Liquor Law training today with our online, self-paced course. Valid for both on- and off-sale certification, this course provides a comprehensive overview of your responsibilities as an alcohol server or seller, and ensures you understand how to confidently prevent selling alcohol to minors and intoxicated individuals. Upon successfully [...]
$20 View Course
Meet requirements for Arizona Title 4 Management Certification and BASIC Title 4 Liquor Law training today with our online, self-paced course. Valid for both on- and off-sale certification, this course provides a comprehensive overview of your responsibilities as an alcohol server or seller, and ensures you understand how to confidently prevent selling alcohol to [...]
$20 View Course
Zosi’s alcohol server/seller certification course supports the legal and responsible sale of alcoholic beverages in Arkansas. Alcohol handlers and their managers must complete this course to be in compliance with Arkansas state laws. Our training discusses state-specific regulations, minors and age verification, the physical effects of alcohol, how to spot intoxication, and much more. After [...]
$20 View Course
Under the SQF Code, Edition 9, professionals seeking registration as SQF food safety certification auditors must complete the Auditing SQF Food Safety Systems examination as part of their registration. Individuals will be allowed a total of three attempts to successfully complete the examination. The examination must be completed within 14 days of beginning the examination. [...]
$50 View Course
Professionals seeking registration as SQF quality certification auditors must complete the Auditing SQF Quality Systems examination as one of the requirements for registration. Individuals will be allowed a total of three attempts to successfully complete the examination. The examination must be completed within 14 days of beginning the examination. A certificate of attainment can [...]
$50 View Course
juice HCCP Certification is a requirement for processors and importers of juice products that must comply with FD’s juice HCCP regulation. This course is designed for anyone who needs a HCCP certification and works in a juice or beverage facility. Through 7 hours of instruction, Zosi Learning’s Basic HCCP – Juice and Beverage Certification course [...]
$499 View Course
Need a HACCP certification? Complete this 6-hour online HACCP certification course to receive an official certificate from the International HACCP Alliance and become a key contributor to your facilities’ HACCP team. #1 online HACCP certification course developed by and taught by industry auditors Interactive exercises built into each module provide better understanding of practical [...]
$499 View Course
Frontline employees are key to preventing and eliminating workplace harassment. This fully online and easily accessible curriculum offers information and guidance on federal laws and state statutes aimed at the prevention and correction of workplace harassment. Participants learn how to identify and respond to incidents of harassment using practical examples and are provided with [...]
$25 View Course
Managers play a crucial role in creating and maintaining positive work environments in which discrimination and harassment do not occur. This interactive online workplace harassment training provides supervisor- and manager-level employees with an overview of applicable federal laws, as well as practical guidance and real-life scenarios regarding how to prevent, identify and manage incidents [...]
$25 View Course
Everyone has a vital role to play in preventing workplace harassment. Through the use of interactive exercises, these online workplace harassment training courses provide employees and managers with the necessary knowledge and skills to effectively build and maintain a safe, comfortable, and productive working environment for all. In addition to our general training, state-specific [...]
$25 View Course
Uncover the steps to build successful corrective and preventive action plans through expert advice and CAPA plan examples. Address deviations and deficiencies in your food safety and quality systems. Learn how to fix immediate problems and prevent them from recurring. Benefits Understand the corrective and preventive action process Address deviations and deficiencies in your food [...]
$299 View Course
The Alchemy of Leadership eLearning Bundle includes 20 individual courses on topics related to Leading Teams and Supervising People, all at a discounted price. The courses in this bundle include: Behaving Like a Leader Building Trust Engaging Employees Managing Change Valuing Differences Follow Up and Follow Through How to Delegate Motivating Yourself and Others [...]
$399 View Course
Looking to become a HACCP expert? Presenting the #1 online basic HACCP certification course combined with the only online advanced HACCP course. Developed and taught by experienced food safety professionals, auditors, and consultants, these courses will give you deep knowledge of HACCP and how to be a key contributor in building and maintaining your [...]
$849 View Course
Gain access to both the “Corrective and Preventive Action Fundamentals” and “Root Cause Analysis Fundamentals” courses at a discounted bundled rate. Maximize your understanding of both topics by taking the courses together. See the tabs below for more information and course agendas. Corrective and Preventive Action – Agenda Introduction to Corrective Action and Preventive [...]
$549 View Course
This package consists of both the “Internal Auditing – Basics” and “Internal Auditing – Advanced” online training at a discounted bundled rate. Receive the comprehensive internal audit training your team needs to pass external food safety audits with confidence. The “Internal Auditing – Basic” course is a is a 2-hour online course that introduces [...]
$699 View Course
A crisis upends life as we know it, both at home and at work. As a result, employees may have trouble focusing on their work. This course explores the types of issues a team may be facing and discusses how you, as a supervisor or manager, can develop the confidence to help your team [...]
$25 View Course
Frontline employees are key to preventing and eliminating workplace harassment. This fully online and easily accessible curriculum offers information and guidance on federal laws and state statutes aimed at the prevention and correction of workplace harassment. Participants learn how to identify and respond to incidents of harassment using practical examples and are provided with [...]
$25 View Course
Managers play a crucial role in creating and maintaining positive work environments in which discrimination and harassment do not occur. This interactive online workplace harassment training provides supervisor- and-manger-level employees with an overview of applicable federal laws, as well as practical guidance and real-life scenarios regarding how to prevent, identify, and manage incidents of [...]
$25 View Course
This course provides training facilitators with the information and tools needed to encourage employees to practice responsible energy-saving behaviors that can lead to significant cost savings for their company. Energy is used everywhere. Some energy comes from renewable resources; however, much of it comes from non-renewable sources. That’s why we need to reduce the [...]
$25 View Course
Environmental management systems help companies reduce their impact on the environment. As a result, the things you do to support the system directly affect the world around you. This course provides training facilitators with the information and tools needed to communicate the purpose of an environmental management system and the importance of following it. [...]
$25 View Course
Environmental monitoring is an essential program for facilities, especially food manufacturing sites that handle Ready-To-Eat (RTE) and microbiologically sensitive foods. Zosi, the global leader in food safety training, has created this online environmental monitoring program (EMP) training course to help organizations mitigate inherent food safety risks and ensure regulatory compliance. Benefits Identify the steps for [...]
$499 View Course
Not every resource we use is renewable. As such, everyone must be careful in regard to the resources they use. This course provides training facilitators with an overview of corporate environmental responsibility, its importance, and its purpose. In addition, this course introduces easy-to-use, customizable tools designed to help facilitators spread the message about environmental [...]
$25 View Course
Produce Marketing Association (PMA) partnered with Zosi, the world’s leader in food safety training, to create a turnkey certificate program for the produce industry, Fresh Ed. The first online course in this program is Essentials of Produce Safety. This eLearning course helps you manage produce safety risks within your operation while providing you with [...]
$500 View Course
Produce Marketing Association (PMA) partnered with Zosi, the world’s leader in food safety training, to create a turnkey certificate program for the produce industry, Fresh Ed. The Fresh Ed Proficiency Exam for Essentials of Produce Safety is an important measure of proficiency for supervisors, managers, supply chain partners, and any other individual who needs [...]
$75 View Course
This course provides training facilitators with the information and tools needed to encourage workers to practice everyday sustainability by reusing items, conserving energy and water, and maintaining vehicles and outdoor areas. Practicing sustainability living practices at home can help people keep the environment clean for future generations as well as save money. This course [...]
$25 View Course
Zosi’s alcohol server/seller certification course supports the legal and responsible sale of alcoholic beverages in Florida. Alcohol handlers and their managers must complete this course to be in compliance with Florida state laws. Our training discusses state-specific regulations, minors and age verification, the physical effects of alcohol, how to spot intoxication, and much more. After [...]
$20 View Course
Understand the importance of your company’s food defense plan and your role in protecting the food supply with Food Defense in 15. Developed by the Food Protection and Defense Institute (FPDI) at the University of Minnesota, Zosi’s online training outlines what employees and supervisors need to know about detecting, reporting, and recording intentional adulteration [...]
$25 View Course
Discover the tools, tips, and tricks needed to develop and implement your facility’s food defense program. Developed with the Food Protection and Defense Institute at the University of Minnesota, Food Defense Manager provides a comprehensive walkthrough of procedures and assessments easily integrated into your existing practice. You’ll walk away with practical strategies to better [...]
$499 View Course
The Food Protection and Defense Institute of the University of Minnesota – the leading authority on Food Defense – has exclusively partnered with Zosi to deliver Food Defense Supervisor Awareness Training. This self-paced eLearning course delves into the purpose of a food defense program, fundamental food defense concepts, and features an overview of FSMA requirements. [...]
$100 View Course
Gain an in-depth understanding of safe food preparation and handling techniques with our Food Handler Certification course. Fully online and self-paced our course is comprised of seven units, teaching the importance of safe food handling, personal hygiene, and effective sanitation. The American National Standards Institute (ANSI) Food Handler course is applicable to all states but [...]
$15 View Course
Introductory knowledge, skills, and abilities related to food allergens, controls and regulatory requirements. Discuss the control of allergens in relation to food safety. Learning Objectives Explain the risks of allergen exposure. Identify major food allergens. Describe potential routes of allergen cross-contact. Use agency resources to evaluate allergen controls. Explain allergen labeling requirements.
$130 View Course
Introductory knowledge, skills, and abilities related to biological hazards, focusing on sources of contamination, growth factors, and control methods. Explain the properties of biological hazards. Learning Objectives Describe characteristics of biological hazards. Identify categories and examples of biological hazards. Distinguish among biological hazards. Discuss control factors for biological hazards. Discuss growth factors for biological hazards.
$130 View Course
Introductory knowledge, skills, and abilities related to controlling disease transmission between people, animals and plants. Discuss the prevention and/or control of diseases related to the interactions of people with agricultural animals and plants. Learning Objectives Discuss the concept of biosecurity. Identify common biosecurity hazards. Describe the impact of disease transmission through human actions. Apply established [...]
$130 View Course
Introductory knowledge, skills, and abilities related to environmental hazards focusing on sources of contamination and associated control methods. Explain the properties of environmental hazards. Learning Objectives Discuss the characteristics of environmental hazards. Identify categories and examples of environmental hazards. Differentiate among environmental hazards. Describe methods to control environmental hazards. Recognize impacts of environmental hazards on [...]
$130 View Course
Introductory knowledge, skills, and abilities related to the hazard analysis and critical control points (HACCP) system. Describe the principles of HACCP. Learning Objectives Discuss the seven principles of HACCP. Describe the purpose of HACCP. Describe the importance of HACCP. Recognize the programs that use HACCP. Explain the application of HACCP principles.
$130 View Course
Introductory knowledge, skills, and abilities related to the regulation of food products grown, produced or manufactured outside of or returned to the U.S. Apply knowledge of import requirements. Learning Objectives Discuss import processes. Differentiate between imported and domestic products. Determine if products meet regulatory requirements. Identify jurisdiction for imported products. Describe import requirements.
$130 View Course
Introductory knowledge, skills, and abilities related to ensuring regulatory compliance through inspection and enforcement activities. Explain compliance activities as they relate to the safety of food programs. Learning Objectives Discuss regulatory activities. Explain regulatory responsibilities. Define compliance. Explain regulatory authority. Identify how regulatory activities support public health.
$130 View Course
Introductory knowledge, skills, and abilities related to the concept of a national collaborative and cooperative network of federal, state, local, tribal, and territorial feed and food protection agencies working in concert to protect the U.S. feed and food supply. Describe how collaborative interrelationships of regulatory agencies promote and protect public health in a global environment. [...]
$130 View Course
Introductory knowledge, skills, and abilities related to conducting an investigation of a food safety-related event. Describe an investigation. Learning Objectives Discuss the relevance of information gained during an investigation. Apply investigation strategies. Explain the purpose of the strategies associated with an investigation. Describe the roles within an investigation team. Explain investigation strategies.
$130 View Course
Introductory knowledge, skills, and abilities related to labeling requirements, and the components of feed and food product labels. Topics include: Foundations, Labeling Components, and Labeling Laws and Regulations. Learning Objectives Recognize product-specific label requirements. Describe product label requirements. Describe the types of labels. Identify product label components. Review product labels for regulatory compliance.
$130 View Course
Introductory knowledge, skills, and abilities related to the system of federal, state, and local laws that provide the authority to regulate feed and food, and associated policies and procedures. Employ legal authorities when conducting regulatory activities. Learning Objectives Differentiate among statutes, regulations, and ordinances. Explain legal authorities to conduct activities. Apply authorities to determine compliance. [...]
$130 View Course
Introductory knowledge, skills, and abilities related to hazards encountered by regulators, and appropriate protective actions to mitigate hazards. Choose safe practices based on assessment of risk. Learning Objectives Articulate actions taken to address personal safety concerns. Use knowledge and experience to address personal safety concerns. Evaluate conditions to identify personal safety concerns. Employ safety procedures [...]
$130 View Course
Introductory knowledge, skills, and abilities related to measures implemented by feed and food manufacturing facilities to ensure feed and food safety. Describe the principles of preventive controls. Learning Objectives Discuss the concept of preventive control. Describe preventive controls associated with a food safety plan. Review the components of a firm’s food safety plan. Identify applicable [...]
$130 View Course
Introductory knowledge, skills, and abilities related to how regulatory agencies promote health and prevent and control feed- and food-related illness. Discuss basic public health concepts. Learning Objectives Discuss how public health principles are applied to the food system to protect consumers. Explain public health principles. Explain the relationships among agent, host, and environment with respect [...]
$130 View Course
Introductory knowledge, skills, and abilities related to the process of removing a product from commerce. Describe the recall process in regulatory programs. Learning Objectives Explain the recall process. Explain why recalls are initiated. Determine when to recommend that a recall may be necessary. Explain agency roles in recalls. Identify components in the recall process.
$130 View Course
Introductory knowledge, skills, and abilities related to feed and food sample collection, and the role of the laboratory. Employ sampling protocols when collecting samples. Learning Objectives Discuss sampling techniques. Determine if sample collection is necessary. Apply sampling protocols. Explain sampling protocols. Employ authority to collect samples.
$130 View Course
Introductory knowledge, skills, and abilities related to cleaning, sanitizing, and disinfecting, and the importance of facility and equipment sanitary design. Describe the importance of sanitary design and practices. Learning Objectives Discuss the principles of sanitary design and practices. Identify the appropriate use of cleaners, sanitizers, and disinfectants. Explain regulatory agency policies in regard to sanitation, [...]
$130 View Course
Introductory knowledge, skills, and abilities related to tracking feed and food throughout the supply chain. Describe the role of traceability in feed and food programs. Learning Objectives Explain product traceforward/traceback concepts. Trace the source of a food. Explain a product traceback diagram. Explain agency roles in traceforward/traceback. Identify components of product traceforward/traceback.
$130 View Course
Introductory knowledge, skills, and abilities related to preventing contamination of feed and food during transport. Describe how transportation affects feed and food safety. Learning Objectives Articulate the requirements for protection of products. Explain how transportation practices can lead to adulterated product. Evaluate whether mishandling of products has occurred. Describe jurisdictional authority of transported products. Evaluate [...]
$130 View Course
Our Food Manager Certification Prep course arms you with the tools and understanding needed to pass the Certified Food Safety Manager exam. What’s more, our curriculum guides participants through food safety regulations, creating a safe workplace for employees and a safe environment for customers. All states except OH and IL are required to fulfill Food [...]
$60 View Course
Learn how to prevent and respond to a foodborne illness outbreak in your facility with Food Safety Crisis Management Simulation, a choose-your-adventure style crisis management simulation for food industry professionals! From Alchemy, the world leader in food safety training, and Produce Marketing Association (PMA), participants step into the shoes of a produce industry CEO [...]
$250 View Course
Introducing the only Food Safety Culture course on the market that gives you an in-depth look at not only how to build a successful food safety culture, but also provides a best practice case study, mini assessment to evaluate your culture, and a valuable guide with tools curated just for you based on your [...]
$299 View Course
Introducing the Food Safety Culture Course & Workshop, developed and led by global food safety culture experts from Cultivate and Intertek Alchemy. This unique combination gives you access to: The one-of-a kind, on-demand Food Safety Culture Course, including a best practice case study, a culture gauge, and an extensive inventory of tools & resources curated [...]
$499 View Course
It’s a great time to be a food delivery driver. More and more people have their prepared meals (from restaurants) or meal ingredients (from grocery stores and other retailers) delivered to their homes. The food you transport is in your care for a certain amount of time. Whether you are seeking to become a [...]
$25 View Course
Contaminated food products could cost your business millions in recalls, lawsuits, wasted products, and more. Foreign material control training helps your entire team understand how to prevent, detect, and respond to foreign material contamination. You’ll walk away from our online course with a better understanding of foreign material control prevention methods, their limitations, and [...]
$399 View Course
FSSC 22000 is a highly flexible and widely recognized audit standard recognized by the Global Food Safety Initiative (GFSI). For facilities looking for certification of their food safety systems, Zosi’s online course discusses the requirements of FSSC 22000 and how to implement the standard. Please note, this is NOT a certification course for the FSSC [...]
$199 View Course
Managers play a crucial role in creating and maintaining positive work environments in which discrimination and harassment do not occur. This interactive online workplace harassment training provides supervisor- and manager-level employees with an overview of applicable federal laws, as well as practical guidance and real-life scenarios regarding how to prevent, identify and manage incidents [...]
$25 View Course
Managers play a crucial role in creating and maintaining positive work environments in which discrimination and harassment do not occur. This interactive online workplace harassment training provides supervisor- and-manager-level employees with an overview of applicable federal laws, as well as practical guidance and real-life scenarios regarding how to prevent, identify, and manage incidents of [...]
$25 View Course
Zosi’s alcohol server/seller certification course supports the legal and responsible sale of alcoholic beverages in Georgia. Alcohol handlers and their managers must complete this course to be in compliance with Georgia state laws. Our training discusses state-specific regulations, minors and age verification, the physical effects of alcohol, how to spot intoxication, and much more. [...]
$20 View Course
This course provides training facilitators with the information and tools needed to communicate the importance of hazardous waste awareness. Hazardous waste, such as pesticides, paint, batteries, items containing mercury, and fluorescent bulbs, must be handled carefully. Special training is required for workers who handle hazardous waste, but it’s important that everyone understands some basic [...]
$25 View Course
Our Idaho alcohol awareness seller training meets provides a comprehensive overview of your responsibilities as an alcohol server or seller, and ensures you understand how to confidently prevent selling alcohol to minors and intoxicated individuals. This course does NOT fulfill the City of Boise server training requirement. Upon successfully completing our Idaho Alcohol Seller/Server [...]
$20 View Course
Everyone has a vital role to play in preventing workplace harassment. Through the use of interactive exercises, these online workplace harassment training courses provide employees and managers with the necessary knowledge and skills to effectively build and maintain a safe, comfortable, and productive working environment for all. In addition to our general training, state-specific [...]
$25 View Course
Meet requirements for Illinois’ Beverage Alcohol Sellers and Servers Education and Training (BASSET) certification today with our online, self-paced course. Valid for both On Premise and Off Premise certification, this course provides a comprehensive overview of your responsibilities as an alcohol server or seller, and ensures you understand how to confidently prevent selling alcohol [...]
$15 View Course
The SQF Fundamentals Program is designed to help small to medium sites integrate robust food safety standards into existing practices, while creating a pathway to achieving globally accepted GFSI certification. The goal of the Implementing SQF Fundamentals, Intermediate Examination is to assess the knowledge of the individual responsible for the implementation, maintenance or assessment [...]
$85 View Course
The Implementing SQF Systems – Manufacturing examination assesses the knowledge of the food industry professional of the SQF Food Safety Code. The manufacturing examination addresses topics relevant to those sites that pre-process or process product including SQF Food Sector Categories 4, 7 to 22, 25, and 31 through 34. Individuals will be allowed a total [...]
$85 View Course
The Implementing SQF Systems – Primary Production examination assesses the knowledge of the food industry professional of the SQF Food Safety Code. The primary production examination addresses topics relevant to those sites that grow or farm product such as SQF Food Sector Categories 1, 2, 3, 5 and 6. Individuals will be allowed a total [...]
$85 View Course
SQFI has exclusively partnered with Zosi to develop the Implementing SQF Fundamentals Code for Manufacturing eLearning Course. This interactive course is designed to help small and medium-sized producers integrate SQF food safety fundamentals into their existing practices while creating a pathway to achieve globally accepted GFSI certification. With Zosi’s eLearning platform, starting your food [...]
$400 View Course
Meet Indiana Alcohol Server requirements to obtain your employee permit with this online, self-paced course. Our training provides a comprehensive overview of your responsibilities as an alcohol server or seller, and ensures you understand how to confidently prevent selling alcohol to minors and intoxicated individuals. Upon successfully completing our Indiana Alcohol Server Training course and [...]
$20 View Course
Our “Internal Auditing – Advanced” online training course was designed specifically for internal audit team leaders and expands on the fundamentals learned in “Internal Auditing – Basics.” This next-level online course aims for a greater understanding of managing and evaluating your internal auditing teams. Here you will learn how to build accurate documentation, define [...]
$499 View Course
This internal auditing training is a 2-hour self-paced, online course that introduces internal auditing best practices and processes for food plant inspections. Whether you’re completely new to internal auditing and want to create a strong foundation or looking for a refresher, you will learn everything needed to be a key contributor to your audit [...]
$299 View Course
Zosi’s alcohol server/seller certification course supports the legal and responsible sale of alcoholic beverages in Iowa. Alcohol handlers and their managers must complete this course to be in compliance with Iowa state laws. Our training discusses state-specific regulations, minors and age verification, the physical effects of alcohol, how to spot intoxication, and much more. After [...]
$20 View Course
Zosi’s alcohol server/seller certification course supports the legal and responsible sale of alcoholic beverages in Kansas. Alcohol handlers and their managers must complete this course to be in compliance with Kansas state laws. Our training discusses state-specific regulations, minors and age verification, the physical effects of alcohol, how to spot intoxication, and much more. After [...]
$20 View Course
Meet Kentucky’s Responsible Alcohol Seller Training requirement with this online, self-paced course! Designed to promote the legal and responsible sale and service of alcoholic beverages, our curriculum on the skills and techniques used to recognize the signs of intoxication and how to intervene to keep your patrons and establishment safe. The training also covers [...]
$20 View Course
Active listening is an invaluable skill when it comes to problem-solving. Consistently practicing active listening allows you to examine the root of a problem, make informed decisions about solutions, and connect with your team throughout the process. Here’s what you’ll learn during this module: The difference between active and passive listening and the benefits [...]
$25 View Course
Production environments are naturally high stress. Learning to control anger is essential to successful, effective leadership and to keeping the workplace peaceful, happy, and safe. Here’s what you’ll learn during this module: How high stress environments lead to anger How our anger affects others How to stay CALM to manage anger in yourself and [...]
$25 View Course
Let’s face it, as a leader in the food manufacturing industry, you are constantly in the spotlight. What you do and say sets an example for everyone around you. Learning to behave like a leader helps you earn the respect of your team and, in turn, helps bolster your entire team’s productivity and efficiency. [...]
$25 View Course
They key to a well=performing team is trust. When your employees trust you, they naturally perform better. Here’s what you’ll learn during this module: Why trust is critical to leadership How to build trust with your employees How to rebuild trust when it’s lost
$25 View Course
Learning how to communicate effectively, especially in a busy production environment can make your job much easier, make your team more effective, and reduce everyone’s stress levels. Here’s what you’ll learn during this module: What effective communication is and whose responsibility it is. How to consider the message itself and the barriers that could [...]
$25 View Course
Dealing with difficult people can be very stressful, but by putting on your detective hat, you can effectively solve problems (or escalate if need be) and reduce conflict and employee dissatisfaction. Here’s what you’ll learn during this module: What makes people “difficult”? The 5-Step Process to deal with difficult behavior When to escalate to [...]
$25 View Course
Correcting poor performance, changing rosters, and explaining layoffs are all topics of difficult conversations. Addressing these conversations early, directly, and confidently will help you best achieve the desired outcome. Here’s what you’ll learn during this module: What a difficult conversation is and why it is important to have them How to prepare, conduct and [...]
$25 View Course
Sometimes it is necessary to take disciplinary action when employees do not follow policy or process. You are responsible for learning your role in this process and how to accomplish it legally, effectively, and fairly. Here’s what you’ll learn during this module: What disciplinary action is What your role is within the disciplinary process [...]
$25 View Course
Employees that are highly engaged with their work tend to work harder perform their tasks better, and truly enjoy their work. A highly engaged employee is a great asset to any leader. Here’s what you’ll learn during this module: What employee engagement is The links between employee engagement and employee motivation, productivity, and performance [...]
$25 View Course
To be an effective leader, it’s important to follow through on the promises you make and equally important to follow up with the people to whom you’ve made those promises. Here’s what you’ll learn during this module: Why follow up and follow through are so important to being a leader How to use a [...]
$25 View Course
As a leader, you may be asked to give performance evaluations. It’s important to know how to conduct regular coaching sessions as well as formal performance reviews. Here’s what you’ll learn during this module: Why performance reviews are important How to prepare for, conduct, and document a performance review How to set meaningful goals
$25 View Course
What you say and how you behave leaves people with a certain impression about who you are. You can be an excellent supervisor, but if your behavior gives people a negative impression, it will be difficult to lead well. Good Impressions are vital to your success. Here’s what you’ll learn during this module: What [...]
$25 View Course
Leaders often need to delegate tasks and responsibilities. Learning how to delegate well can increase your team’s overall productivity. Effective delegation can also increase your team’s sense of pride in and ownership of their work. Here’s what you’ll learn during this module: Why it’s important to delegate What kinds of tasks make sense for [...]
$25 View Course
Change is constant in any manufacturing environment. Learning effective change management can help you successfully lead your team through a variety of situations. Learning Objectives Why resistance to change is normal and expected. How your role as a leader impacts your employees’ ability to embrace change. How to use the 3 Cs of Change [...]
$25 View Course
Learning to motivate yourself and others is a critical skill for success as a leader. Motivation is the key to completing tasks and activities that seem routine or repetitive. You’ll also need the motivation to keep people driven to move forward through challenging work. Here’s what you’ll learn during this module: Why motivating yourself [...]
$25 View Course
People work better and are more motivated when they get immediate and regular constructive feedback on their performance and behavior. Here’s what you’ll learn during this module: How to use praise to raise performance or behavior. The importance of immediate and regular corrective feedback. When, how and where to effectively provide constructive feedback. How [...]
$25 View Course
Receiving feedback in a positive manner strengthens the relationship between you, your employees, and your manager. Feedback can be a gift that can help you learn, row, and become a more effective leader. Here’s what you’ll learn during this module: Why feedback is important and how to look at feedback as a gift instead [...]
$25 View Course
Well-functioning teams work smarter, not harder. They collaborate well, share ideas, and accomplish more with fewer problems. Understanding how to foster teamwork is critical to your success as a leader. Here’s what you’ll learn during this module: What is teamwork and why is it important The four key behaviors of a great team The [...]
$25 View Course
Production sites are becoming increasingly diverse, and diversity can make teams much more effective. So valuing diversity and inclusion is essential to keeping employees productive and motivated. Learning Objectives Why you should be valuing diversity in the workplace. The importance of inclusive leadership training. How to help people better understand each other to allow [...]
$25 View Course
Receive your Louisiana Responsible Vendor Server Card (RV Card) with this online, self-paced course! Designed to promote the legal and responsible sale and service of alcoholic beverages, our curriculum on the skills and techniques used to recognize the signs of intoxication and how to intervene to keep your patrons and establishment safe. The training [...]
$25 View Course
How does kosher production impact commercial bakeries? Managing Kosher Baking Production presents a streamlined overview of the particulars of kosher bakery programs, kosherization, and how to navigate special situations specific to the kosher bakery industry, such as Passover. This course covers the production, packaging, and labeling of various breads, cakes, breakfast items, and more. Breads [...]
$499 View Course
Take a closer look at kosher guidelines with a curriculum dedicated to the specific considerations of successful kosher beverage production. Managing Kosher Beverage Production helps facilities understand and meet the stringent requirements behind kosher drink processes, ingredients, and equipment. This course speaks to kosher programs and issues that may arise in hot or cold [...]
$499 View Course
Develop a deeper understanding of kosher dairy production and learn kosher industry best practices in Zosi’s Managing Kosher Dairy Production course. Crafted with the help of OU Kosher and led by a rabbi with extensive manufacturing experience, our online curriculum focuses on facilities that produce kosher milk, cream, ice cream, sour cream, buttermilk, and [...]
$499 View Course
Get to know the essentials of kosher production with this introduction to the benefits and basics of diversifying your product base. Developed in partnership with OU Kosher and taught by a rabbi with decades of experience in the kosher industry, Managing Kosher Production demystifies kosher guidelines and provides an extensive overview of industry best [...]
$399 View Course
Zosi’s alcohol server/seller certification course supports the legal and responsible sale of alcoholic beverages in Massachusetts. Alcohol handlers and their managers must complete this course to be in compliance with Massachusetts state laws. Our training discusses state-specific regulations, minors and age verification, the physical effects of alcohol, how to spot intoxication, and much more. After [...]
$20 View Course
Meet Michigan’s Responsible Alcohol Service Training requirement with this online, self-paced course! Designed to promote the legal and responsible sale and service of alcoholic beverages, our curriculum on the skills and techniques used to recognize the signs of intoxication and how to intervene to keep your patrons and establishment safe. The training also covers [...]
$20 View Course
Meet Minnesota’s responsible alcoholic beverage server training requirements with this online, self-paced course. Designed to promote the legal and responsible sale and service of alcoholic beverages, our curriculum on the skills and techniques used to recognize the signs of intoxication and how to intervene to keep your patrons and establishment safe. Your printable certificate is [...]
$20 View Course
Zosi’s alcohol server/seller certification course supports the legal and responsible sale of alcoholic beverages in Mississippi. Alcohol handlers and their managers must complete this course to be in compliance with Mississippi state laws. Our training discusses state-specific regulations, minors and age verification, the physical effects of alcohol, how to spot intoxication, and much more. After [...]
$20 View Course
Zosi’s alcohol server/seller certification course supports the legal and responsible sale of alcoholic beverages in Missouri. Alcohol handlers and their managers must complete this course to be in compliance with Missouri state laws. Our training discusses state-specific regulations, minors and age verification, the physical effects of alcohol, how to spot intoxication, and much more. After [...]
$20 View Course
Our Montana responsible alcohol sales & service course helps anyone selling alcoholic beverages in a store or serving drinks in a bar or restaurant identify and prevent sales of alcoholic beverages to minors, intoxicated persons, and non-members of a private club. Upon successful completion, your certification is valid in the state of Montana for [...]
$15 View Course
Meet Nebraska’s Responsible Alcohol Service Training requirement with this online, self-paced course! Designed to promote the legal and responsible sale and service of alcoholic beverages, our curriculum on the skills and techniques used to recognize the signs of intoxication and how to intervene to keep your patrons and establishment safe. The training also covers [...]
$20 View Course
Zosi’s alcohol server/seller certification course supports the legal and responsible sale of alcoholic beverages in New Jersey. Alcohol handlers and their managers must complete this course to be in compliance with New Jersey state laws. Our training discusses state-specific regulations, minors and age verification, the physical effects of alcohol, how to spot intoxication, and [...]
$20 View Course
Everyone has a vital role to play in preventing workplace harassment. Through the use of interactive exercises, these online workplace harassment training courses provide employees and managers with the necessary knowledge and skills to effectively build and maintain a safe, comfortable, and productive working environment for all. In addition to our general training, state-specific [...]
$25 View Course
Our New York alcohol awareness seller training meets off-premise seller training requirements for anyone who works in a convenience, grocery, or liquor store. This online, self-paced course provides a comprehensive overview of your responsibilities as an alcohol server or seller, and ensures you understand how to confidently prevent selling alcohol to minors and intoxicated individuals. [...]
$20 View Course
Our New York alcohol awareness seller training meets on-premise server training requirements for anyone who works in a bar or restaurant. This online, self-paced course provides a comprehensive overview of your responsibilities as an alcohol server or seller, and ensures you understand how to confidently prevent selling alcohol to minors and intoxicated individuals. Upon successfully [...]
$20 View Course
Our online, self-paced responsible alcoholic beverage seller server training is approved by the state of North Carolina. This course provides a comprehensive overview of your responsibilities as an alcohol server or seller, and ensures you understand how to confidently prevent selling alcohol to minors and intoxicated individuals. Upon successfully completing this Alcohol Seller/Server Training course [...]
$20 View Course
Zosi’s alcohol server/seller certification course supports the legal and responsible sale of alcoholic beverages in North Dakota. Alcohol handlers and their managers must complete this course to be in compliance with North Dakota state laws. Our training discusses state-specific regulations, minors and age verification, the physical effects of alcohol, how to spot intoxication, and [...]
$20 View Course
We frequently overlook office safety hazards. However, doing so comes at a detriment to our people and our business. Keep your employees safe with Zosi’s online office safety training. Participants learn to identify common everyday office hazards and then explore their workplace environment to pinpoint and learn how to correct possible hazardous situations. Learning Objectives [...]
$25 View Course
Zosi’s alcohol server/seller certification course supports the legal and responsible sale of alcoholic beverages in Ohio. Alcohol handlers and their managers must complete this course to be in compliance with Ohio state laws. Our training discusses state-specific regulations, minors and age verification, the physical effects of alcohol, how to spot intoxication, and much more. After [...]
$20 View Course
The Ohio Department of Health mandates that all employees in charge per shift of a risk level I – IV foodservice operation are trained in food safety as it relates to their assigned duties. Meet Ohio state requirements and obtain your Ohio Person in Charge certificate with this online course. You’ll walk away with [...]
$20 View Course
Meet Oklahoma’s Responsible Alcohol Service Training requirement with this online, self-paced course! Designed to promote the legal and responsible sale and service of alcoholic beverages, our curriculum on the skills and techniques used to recognize the signs of intoxication and how to intervene to keep your patrons and establishment safe. The training also covers [...]
$15 View Course
Reinforce your understanding of health and safety management best practices for the food industry with Zosi’s OSHA Foundations Online training. Developed and taught by Intertek Alchemy’s occupational health and safety experts with experience across the supply chain, this online OSHA training course focuses on real-world application of key concepts for food industry professionals and [...]
$199 View Course
The Zosi Preventive Controls for Human Food (PCQI) training provides everything you need to meet FSMA requirements and become a Preventive Controls Qualified Individual (PCQI). This PCQI training uniquely combines the benefits of a self-paced online course with a live virtual session led by a food safety expert where you will dive deep into [...]
$799 View Course
This course prepares training facilitators to communicate to their the importance of doing their part to help control pollution and presents pollution control techniques. Many types of environmental releases can result from a facility’s operations: garbage, refuse, wastewater, air emissions, odors, and even excessive noise. This course prepares training facilitators to communicate to their [...]
$25 View Course
This course prepares training facilitators to help their teams understand the importance of avoiding process waste by making products to specification as well as handling and storing them properly. Process waste due to damage, quality issues, and improper setup of equipment is a serious problem that results in lost time and money. This course [...]
$25 View Course
This course provides training facilitators with the information and tools needed to promote the importance business recycling programs to their employees. Recycling can prevent the waste of potentially useful materials and reduce the consumption of fresh raw materials. It can prevent items like plastic and aluminum from filling up landfills and getting into the [...]
$25 View Course
Sound risk management procedures are essential to assess and mitigate the risks associated with your management system. Discover key risk methodologies and ensure regulatory compliance today with the aid of Zosi’s workplace and food safety risk assessment training course. Benefits Differentiate between a risk and a hazard Learn how to conduct a risk assessment Determine [...]
$399 View Course
Tired of facing the same issues in your processing facility over and over again? This online root cause analysis (RCA) training teaches how to diagnose and fix the root cause of your issues, not just the symptoms. Zosi’s expert instructors use their decades of processing floor experience to share practical approaches and valuable tools [...]
$299 View Course
Sexual harassment is unwanted sexual behavior towards another person. This course explains what sexual harassment is, and provides examples of sexual harassment in the workplace. It also shows how to respond appropriately to sexual harassment in the workplace, and discusses a person’s protection from retaliation. Learning Objectives Recognize a situation that may be considered [...]
$15 View Course
Our online, self-paced responsible alcoholic beverage seller server training is approved by the state of South Dakota. This course provides a comprehensive overview of your responsibilities as an alcohol server or seller, and ensures you understand how to confidently prevent selling alcohol to minors and intoxicated individuals. Upon successfully completing this Alcohol Seller/Server Training course [...]
$20 View Course
This course prepares training facilitators to communicate to workers the importance of spill prevention, their role in a spill prevention plan, and the need to report potential issues as quickly as possible. Spills of substances like oils, fuels, and chemicals can turn into a human and environmental hazard. This course prepares training facilitators to [...]
$25 View Course
The two-hour SQF Edition 9 Conversion Primer provides an in-depth overview of changes to the SQF Codes for all program-certified professionals. Led by members of SQFI’s Technical Team, this live webinar offers a comprehensive look at key updates to the SQF Code, Edition 9, as well as the intent behind these changes and the [...]
$189 View Course
Show consumers your site is committed to continuous improvement of food safety and quality best practices with The SQF Edition 9: Practitioner Training Program. You will have this discounted course collection built by SQF Code creators. The training program includes all seven of the SQFI brand-new implementation courseware and a short primer to help [...]
$899 View Course
As supply chains become more complex, the risk of receiving unsafe raw materials or ingredients from your suppliers grows. In fact, this is the leading cause of all recalls. An approved supplier program helps prevent this, improving quality, ensuring brand integrity, and helping your site meet SQF Edition 9 food safety requirements. Learn the [...]
$189 View Course
A Corrective and Preventative Action (CAPA) process is used to drive the continuous improvement of an SQF certified site’s overall System. SQFI’s online CAPA training course gives SQF practitioners an in-depth overview of the CAPA process and tools they can use to build a positive food safety culture. Benefits Grasp how CAPA impacts SQF System [...]
$189 View Course
A strong food safety culture results in a reduction of risk, an empowered and engaged staff, improved customer satisfaction, and a reputation as a food industry leader. However, achieving a positive food safety culture involves commitment by all stakeholders. SQFI’s online Edition 9 course addresses food safety culture expectations for SQF-certified sites and how [...]
$189 View Course
Learn how to implement a robust SQF internal audit program that drives continuous improvement, supports food safety culture, and improves compliance with this SQF internal auditor training course. The interactive approach used in this SQF online course allows learners to see how the traceback approach provides a comprehensive means to verifying their food safety [...]
$189 View Course
Risk assessments are crucial to effectively implementing several SQF programs. SQFI’s online, self-paced risk assessment training introduces a step-by-step process whereby the SQF Practitioner will learn how to identify and mitigate food safety risk, food fraud risk, and food defense risk in compliance with SQF Edition 9. Benefits Identify the appropriate tools to use for [...]
$189 View Course
Get to the root of issues at your site causing non-conformances, deviations, and other adverse food safety and quality events with proper Root Cause Analysis (RCA) training. SQFI’s online RCA training walks learners through the RCA process and demonstrates a number of tools to help sites achieve sustainable improvement and meet SQF Edition 9 [...]
$189 View Course
The SQF Program is a rigorous and credible food safety and quality program. Adopting and implementing an SQF System shows consumers your site is committed to continuous improvement of food safety and quality best practices. SQFI’s course helps companies understand SQF Code, Edition 9 methodology, changes, and requirements to achieve SQF certification. Benefits Understand how [...]
$69 View Course
The four-hour SQF Professional Update is a requirement for SQF Professionals (Auditors, Consultants, and Trainers) seeking annual re-registration with the SQF program; however anyone is welcome to participate. In this year’s update, a member of SQFI’s Technical Team will share recent updates to the SQF program including the SQF Code, edition 9, current results [...]
$200 View Course
The four-hour SQF Professional Update is a requirement for SQF Professionals (Auditors, Consultants, and Trainers) seeking annual re-registration with the SQF program; however anyone is welcome to participate. In this year’s update, a member of SQFI’s Technical Team will share recent updates to the SQF program including the SQF Code, edition 9, current results [...]
$200 View Course
The SQF Quality Code is designed to monitor and control food quality-related threats and is most suited for sites who have in place a successful, robust Food Safety Plan and is certified to a GFSI-recognized program, for example, one of the SQF Food Safety Codes. Developed as a means to assess the knowledge of [...]
$85 View Course
The products you provide your customers need to be safe and nutritious, but that alone isn’t enough to compete. It’s more important than ever to consider the role of quality in your business. The SQF Quality Systems course is dedicated to helping you understand the various facets of quality as a concept, and what [...]
$700 View Course
Allergens continue to be a leading cause of FDA and USDA recalls, as well as trips to the doctor’s office for mild to life-threatening reactions from consumers. SQF aims at minimizing allergen risk by requiring sites to identify all allergenic ingredients at receipt, stored separately from non-allergenic materials, and from materials containing other types of [...]
$189 View Course
Risk assessments are the backbone to any functioning food safety system. SQF defines a risk assessment as the identification, evaluation, and estimation of the levels of risk involved in a process to determine an appropriate control method. Whether you are the SQF practitioner or a delegated resource this course will teach you how to [...]
$189 View Course
The SQF Edition 9 Code focuses on documenting your food safety program. In this course, an SQF Practitioner will review the SQF Code requirements step-by-step. You will find out precisely what must be documented, why document control is vital, and how to manage critical documents and records adequately to move your food safety culture [...]
$189 View Course
The SQF Risk Management exam assesses the knowledge of the food industry professional of risk and risk management in the food industry. The content of the examination addresses the best practices and procedures used to identify and mitigate the top areas of risk at a food site. The examination consists of sixty (60) multiple [...]
$89 View Course
Food defense, the effort to prevent intentional contamination of food products, is a major part of the SQF Program. In this course learn the crucial role of food defense in keeping products safe. Understand the steps in building a robust food defense program, testing that program, and integrating the program with other food safety [...]
$189 View Course
The SQF Food Safety Code requires a food fraud mitigation plan that identifies food safety vulnerabilities from ingredients and materials. This is to include a site’s susceptibility to product substitution, mislabeling, dilution, counterfeiting, or stolen goods which may adversely impact food safety. All of which must be documented, implemented, and maintained annually. Help ensure your [...]
$189 View Course
Don’t get caught by one of the biggest areas of non-compliance – risk management. Introducing the new SQF Food Safety Risk Management course collection! Created by SQF and designed for cross-functional teams, not just the SQF practitioner, these seven courses dive deep into the most critical areas of risk management. From food fraud and food [...]
$899 View Course
How will you know what to produce unless it is defined? How will your suppliers know what ingredients or raw materials to provide unless you tell them? The SQF Edition 9 Code requires sites to develop and keep current specifications for all finished products, raw materials, agricultural inputs, and packaging. Register today for SQF’s [...]
$189 View Course
Failure to recall or withdrawal a product can lead to serious consequences for public health and safety. It can also damage a company’s reputation if done incorrectly. The SQF Code requires sites to have a recall and withdrawal program and to regularly test their program for its effectiveness. Taught by an experienced SQF Practitioner, this [...]
$189 View Course
This online statistical process control course delivers practical methods you can use to monitor your operations, maintain the consistency of products, and keep manufacturing processes under control. You’ll learn techniques to detect problems at the earliest stage, prevent them from becoming bigger issues down the line, and drive continuous improvement. Benefits Gain an understanding of [...]
$399 View Course
This online course covers statistical process control, a practical method used to monitor your operations to maintain the consistency of products and keep manufacturing processes under control. Through Eurofins’ partnership with Alchemy, the largest food safety training company in the world, food safety professionals can learn techniques to detect problems at the earliest stage, prevent [...]
$399 View Course
This course provides training facilitators with the information and tools needed to promote awareness of stormwater runoff and how workers can help minimize its impact on the environment. Stormwater runoff can cause erosion and flooding. However, there are ways to minimize its impact. This course provides training facilitators with the information and tools needed [...]
$25 View Course
Develop your understanding of safe food preparation and handling techniques with our Texas Food Handler Certification course. Fully online and self-paced, this curriculum discusses the importance of safe food handling, personal hygiene, and effective sanitation to prevent cross-contamination and other causes of foodborne illness. This Food Handler Certification is required for anyone that works in [...]
$10 View Course
Waiters, bartenders, cashiers, and anyone else that sells or serves alcohol in the state of Texas must understand responsible alcohol sales. Our TABC-approved certification course helps these individuals identify and prevent sales of alcoholic beverages to minors, intoxicated persons, and non-members of a private club. Your TABC certificate of completion will be available to [...]
$15 View Course
Meet requirements for Utah’s mandatory EASY alcohol training and today with our online, self-paced course. Valid for Off Premise alcohol sales, this course provides a comprehensive overview of your responsibilities as an alcohol server or seller, and ensures you understand Utah’s EASY laws, and how to confidently prevent selling alcohol to minors and intoxicated [...]
$20 View Course
Meet Utah’s on-premise responsible alcohol service certification requirement with this online, self-paced course! Designed to promote the legal and responsible sale and service of alcoholic beverages, our curriculum on the skills and techniques used to recognize the signs of intoxication and how to intervene to keep your patrons and establishment safe. The training also [...]
$20 View Course
Improve your understanding of verification and validation, and the most effective methods used for each, in this online training course. Participants review various expectations for verification and validation by FDA, USDA, and GFSI standards while exploring procedures for food safety plans, HACCP plans, and prerequisite programs. Enroll and learn how to promote food safety [...]
$499 View Course
The Virginia Department of Alcohol Beverage Control (ABC) recommends that establishments require their employees to undergo an ABC-approved alcohol training course. Our ABC-approved online course promotes the legal and responsible sale and service of alcoholic beverages and ensures employees fully understand their responsibilities while on the job. After successfully completing this course and the [...]
$20 View Course
Complete this MAST online training course and you are one step closer to obtaining your Washington State Class 12 Micology permit or Class 13 Server permit card. Designed to promote the legal and responsible sale and service of alcoholic beverages, our curriculum on the skills and techniques used to recognize the signs of intoxication [...]
$20 View Course
This course stresses the importance of waste management in the workplace and provides training facilitators with the information and tools needed to encourage their teams to follow good habits that result in waste reduction for everyone’s benefit. Waste is typically generated as a result of the operations at a facility. However, excessive waste can [...]
$25 View Course
This course provides training facilitators with the information and tools needed to encourage responsible water conservation behaviors among team members which can lead to significant cost savings for their company. Facilities and operations use water for many difference reasons. While it might seem that water is an unlimited resource, the fresh water we need [...]
$25 View Course
Zosi’s alcohol server/seller certification course supports the legal and responsible sale of alcoholic beverages in West Virginia. Alcohol handlers and their managers must complete this course to be in compliance with West Virginia state laws. Our training discusses state-specific regulations, minors and age verification, the physical effects of alcohol, how to spot intoxication, and [...]
$20 View Course
Obtain your Wisconsin Server License with our online course. Bartenders, waiters, and their managers who complete this training are more successful in stopping underage drinking and in recognizing the signs of intoxication. This responsible beverage course meets the requirements set forth by the Wisconsin Department of Revenue and fully complies with statutes 125.04 and 125.17. [...]
$15 View Course
Harassment and discrimination in the workplace are illegal if the treatment is based upon some protected status of the employee such as his or her race, color, religion, sex, or national origin. This course identifies types and examples of workplace harassment and discrimination and covers what you should do if you are facing a [...]
$15 View Course
Workplace violence occurs when violent acts take place at work and can range from verbal abuse and threats, all the way to assault, beatings, and homicide. This course explores the progressive nature of violent behavior and discusses signs and actions that a person can look out for that could lead to workplace violence. It [...]
$15 View Course
Zosi’s alcohol server/seller certification course supports the legal and responsible sale of alcoholic beverages in Wyoming. Alcohol handlers and their managers must complete this course to be in compliance with Wyoming state laws. Our training discusses state-specific regulations, minors and age verification, the physical effects of alcohol, how to spot intoxication, and much more. After [...]
$20 View Course
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