Please note: Subscription for this course ends six months from date of purchase.
Description
Effective leaders know how to listen, resolve complaints, and create a workplace where employees feel heard and valued. Whether you’re managing employee concerns or leading an interview, this course bundle collection will teach you the skills to manage with professionalism and clarity!
Stay composed under pressure, address difficult behaviors, and take disciplinary action when necessary. This leadership program will prepare you with essential training on handling (*defusing) workplace challenges, from managing conflict to conducting performance evaluations. You’ll also acquire the skills to provide fair and constructive feedback to help employees grow while maintaining a productive work environment.
Exercise your people management responsibilities with confidence and gain respect through strong impactful communication and thoughtful decision-making!
What you’ll learn:
- Learn techniques to recognize, manage, and diffuse anger, both your own and others, in the workplace.
- Gain strategies to address disruptive behaviors professionally and maintain a positive work environment.
- Understand how to conduct fair, consistent, and legally sound disciplinary conversations.
- Learn how to deliver clear, constructive, and motivating performance evaluations.
- Discover how to respond to employee concerns with empathy, professionalism, and confidence.
- Learn how to prepare for and lead structured, insightful interviews that help you find the right fit.
Walk away with the confidence and skills to handle tough workplace situations – like conflict, discipline, complaints, and interviews – with professionalism and clarity.
This collection includes:
- Alchemy of Leadership: Anger Management
- Alchemy of Leadership: Dealing with Challenging Behaviors
- Alchemy of Leadership: Disciplinary Action
- Alchemy of Leadership: Giving a Performance Evaluation
- Alchemy of Leadership: Handling Employee Complaints
- Alchemy of Leadership: Conducting an Interview
Also Available:
Bulk Discounts
Bulk Discounts
Bulk discounts are available for you and your team. Select the quantity you need, and the discount will automatically apply in your shopping cart. If you are purchasing for multiple people, you will be able to create a course assignment using their email address after your purchase is complete.
- 2-5 Courses: $95 Per Course
- 6-15 Courses: $90 Per Course
- 15+ Courses: $85 Per Course
How it works:
- After purchasing a course, you will be given access to the Zosi Learner Portal. Here you can start the course or assign it to someone else.
- You can start and stop your training at any time and pick up where you left off after each session.
- Each course was designed to be played on a desktop or laptop computer. It is recommended one of these two options is used for the optimal learning experience.
- Upon completion of the course, you will earn a Certificate of Completion. Downloading your certificate is available at any time in the Zosi Learning Portal.
- You have up to 6 months from your purchase date to complete the training.
