Leadership: Difficult Conversations

$25
20 Minutes
Certificate

Leadership: Difficult Conversations - Zosi Learning

Languages Offered

Languages Offered

English (EN-US), Spanish (ES-MX), Francais (FR-CA)

Please note: Subscription for this course ends six months from date of purchase.

Description

Description

Correcting poor performance, changing rosters, and explaining layoffs are all topics of difficult conversations. Addressing these conversations early, directly, and confidently will help you best achieve the desired outcome. Here’s what you’ll learn during this module:

  • What a difficult conversation is and why it is important to have them
  • How to prepare, conduct and document a difficult conversation
  • How to manage emotions on both sides

Leadership: Difficult Conversations

20 Minutes
Certificate
$25