Leadership: Active Listening

$25 20 Minutes

Leadership: Active Listening - Zosi Learning

Languages Offered

Languages Offered

English (EN-US), Spanish (ES-MX), Francais (FR-CA)


Active listening is an invaluable skill when it comes to problem-solving. Consistently practicing active listening allows you to examine the root of a problem, make informed decisions about solutions, and connect with your team throughout the process. Here’s what you’ll learn during this module:

  • The difference between active and passive listening and the benefits of active listening
  • The 4-step HEAR model to improve your active listening skills
  • How to overcome barriers to active listening in the production and processing environment

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