Never Miss an Update. Sign Up for Zosi’s e-Newsletter.
If you have any question you can ask below or enter what you are looking for!
You have several options to assign a course seat to another user. First you will log into Zosi and access the My Portal. Access the Manage Enrollments menu item, and locate the course you wish to assign to another user. Select the Assign link for that course, and then enter the user’s email address in the […]
Zosi offers you a place where you can easily access your certificate of completion. Simply log in to My Portal in ZosiLearning.com and on the far left vertical navigation, select ‘My Certificates’. It’s that easy!
Each course will list out whether you will receive a certificate of completion. The notification can be found within the course product page description.
Zosi will run special ‘Sale’ events throughout the year on select products offered at a discount for a limited time. To learn when these sales occur and to receive special discounts on other Zosi campaigns, you can register on Zosi where you would receive updates on special sales, new product offerings, and industry trends.
Many courses offered on Zosi are available in multiple languages. The languages offered for each course can be found on their respective product pages under ‘Languages Offered’ section.
A receipt of purchase will be provided via email immediately upon purchase or your order. Another way to get a copy of your purchase is to log in and select the My Orders button on the left side of the screen upon logging in. You will see the list of courses you purchased and on […]
Yes you can, but certain rules apply. As long as the wrong course has not been completed, expired, or dropped, you may request to have this course replaced with the course that you needed to take. Please be advised that additional charges may apply if the price of the replacement course is higher than the […]
Currently, payment by credit card is the only payment option available on Zosilearning.com. We accept most credit cards issued around the world.
If you are receiving an error notification at check out, we recommend the following options. Validate that the information you have provided is correct (Address, VAT # if applicable, and Credit Card information). Clear your cache Click on the Tools bar. Click on Options (On Mac, it’s labeled Preferences). On the menu to the left, select Privacy & Security. Under the Cookies and Site […]
Click here for details on Zosi’s Refunds and Returns Policy. 1.2 Refunds and Refund Credits If the course you purchased is not what you were expecting, you can request that Zosi / Alchemy Systems apply a refund to your account. Refund requests must be made within 2 business days of the original purchase and having […]
Zosi never stores your full credit or debit card information on our systems. Instead, we work with credit card payment processors who are certified under the Payment Card Industry Data Security Standard (PCI DSS). When you enter your credit or debit card details on Zosi, that information is sent directly to secure databases maintained by […]
Your privacy is important to us. This Privacy Notice describes the types of information Alchemy Systems (“Alchemy”) collects from and about you when you visit https://www.zosilearning.com or any other of our websites where this Privacy Notice is posted (each a “site”), or otherwise interact with us or request services from us as described further in the Privacy […]
