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Leadership: Engaging Employees

Employees that are highly engaged with their work tend to work harder perform their tasks better, and truly enjoy their work. A highly engaged employee is a great asset to any leader. Here’s what you’ll learn during this module: What employee engagement is The links between employee engagement and employee motivation, productivity, and performance [...]

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Leadership: Good Impression – General Manufacturing

What you say and how you behave leaves people with a certain impression about who you are. You can be an excellent supervisor, but if your behavior gives people a negative impression, it will be difficult to lead well. Good Impressions are vital to your success. This course discusses how to make a good [...]

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Leadership: Handling Employee Complaints

A leader should be prepared to manage, handle, and resolve employee complaints and grievances quickly and effectively. Your ability to do this will help your team feel confident in speaking up about important issues. Learning Objectives Your role in handling employee complaints. The importance of asking enough questions to fully understand the real complaint. [...]

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Leadership: How to Delegate

Leaders often need to delegate tasks and responsibilities. Learning how to delegate well can increase your team’s overall productivity. Effective delegation can also increase your team’s sense of pride in and ownership of their work. Learning Objectives Why it’s important to delegate. What kinds of tasks make sense for delegation and who to delegate [...]

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Leadership: Motivating Yourself and Others

Learning to motivate yourself and others is a critical skill for success as a leader. Motivation is the key to completing tasks and activities that seem routine or repetitive. You’ll also need the motivation to keep people driven to move forward through challenging work. This course introduces motivation skills in leadership. Learning Objectives Why [...]

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Leadership: Providing Constructive Feedback

People work better and are more motivated when they get immediate and regular constructive feedback on their performance and behavior. This course discusses how to give constructive feedback to employees. Learning Objectives How to use praise to raise performance or behavior. The importance of immediate and regular corrective feedback. When, how, and where to [...]

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Leadership: Receiving Feedback – General Manufacturing

Receiving feedback in a positive manner strengthens the relationship between you, your employees, and your manager. Feedback can be a gift that can help you learn, row, and become a more effective leader. This course discusses the importance of feedback in leadership, how to give it, and how to receive it. Learning Objectives Why [...]

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Leadership: Teamwork

Well-functioning teams work smarter, not harder. They collaborate well, share ideas, and accomplish more with fewer problems. Understanding how to foster teamwork through leadership is critical to your success. Learning Objectives What is teamwork and why is it important. The four key behaviors of a great team. The Four Stages of Team Development.

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Office Safety Course

We frequently overlook office safety hazards. However, doing so comes at a detriment to our people and our business. Keep your employees safe with Zosi’s online office safety training. Participants learn to identify common everyday office hazards and then explore their workplace environment to pinpoint and learn how to correct possible hazardous situations. Learning Objectives [...]

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