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Human Resources Archives - Zosi Learning

Human Resources


Active Shooter Readiness Planning

Workplaces are one of the most frequent targets of active shooters. While it may seem unlikely that this will affect you, it’s essential to be prepared for the worst-case scenario. This course offers tips for how to help prepare for an active shooter incident, how to respond if it does occur, and what to [...]

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Active Shooter Readiness Planning – Managers

In the United States, workplace active shooter incidents increase every year. In fact, you are 18 times more likely to encounter workplace violence and an active shooter situation than a fire. While it may seem like this could never happen to you, it is essential to prepare for the worst-case scenario. Zosi’s online course [...]

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Americans with Disabilities Act

The Americans with Disabilities Act prohibits, under certain circumstances, discrimination against individuals with disabilities. This course explains the basic purpose of the ADA, what is covered under the Americans with Disabilities Act, and identifies examples of situations that constitute reasonable accommodations under ADA law. Learning Objectives Understand the basic purpose of the Americans with [...]

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Anger Management

Anger Management is about effectively dealing with situations that can anger us. This course introduces a technique you can use to help calm down during a tense situation. Learning Objectives Identify a technique for calming yourself down if angry.

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Appropriate Behavior in the Workplace

It is important to have a positive attitude while at work. Inappropriate workplace behavior can lead to sloppy work, accidents, and affect everyone else around you. This course offers tips for encouraging a positive and productive work environment. Learning Objectives Identify examples of appropriate workplace conduct.

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Bullying, sometimes referred to as abusive conduct, is unwanted behavior that is repeated over time. Bullying can cause either physical or emotional harm. This course introduces some common forms of bullying at work, and what you should do if you are bullied in the workplace. Learning Objectives Know how to respond to bullying at [...]

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California – Preventing Workplace Harassment for Employees

Frontline employees are key to preventing and eliminating workplace harassment. This fully online and easily accessible curriculum offers information and guidance on federal laws and state statutes aimed at the prevention and correction of workplace harassment. Participants learn how to identify and respond to incidents of harassment using practical examples and are provided with [...]

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California – Preventing Workplace Harassment for Managers

Managers play a crucial role in creating and maintaining positive work environments in which discrimination and harassment do not occur. This interactive online workplace harassment training provides supervisor- and manager-level employees with an overview of applicable federal laws, as well as practical guidance and real-life scenarios regarding how to prevent, identify and manage incidents [...]

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Canada Leave of Absence

There are various types of leave that allow you to take usually unpaid and job-protected time off from work to care for your family or handle a medical emergency. This course identifies the types of leave that may be taken and the benefits that may be available. It also discusses your responsibilities for informing [...]

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Connecticut – Preventing Workplace Harassment

Everyone has a vital role to play in preventing workplace harassment. Through the use of interactive exercises, these online workplace harassment training courses provide employees and managers with the necessary knowledge and skills to effectively build and maintain a safe, comfortable, and productive working environment for all. In addition to our general training, state-specific [...]

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Crisis Management Skills for Leaders

A crisis upends life as we know it, both at home and at work. As a result, employees may have trouble focusing on their work. This course explores the types of issues a team may be facing and discusses how you, as a supervisor or manager, can develop the confidence to help your team [...]

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Cybersecurity Awareness Training – for Retail

Intertek’s cybersecurity awareness training delivers engaging and interactive content for frontline professionals in retail to effectively learn how they can limit the threat from cyber attacks, motivate team member compliance, and thus minimize risk by preventing costly security breaches. With added complexity in the workplace this solution tracks and trains with an all-in-one solution [...]

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