Leadership: Handling Employee Complaints

$ 20 Minutes

Leadership: Handling Employee Complaints - Zosi Learning

Languages Offered

Languages Offered

English (EN-US), Spanish (ES-MX), Francais (FR-CA)

Please note: Subscription for this course ends six months from date of purchase.

Description

Description

A leader should be prepared to manage, handle, and resolve employee complaints quickly and effectively. Your ability to do this will help your team feel confident in speaking up about important issues. Here’s what you’ll learn during this module:

  • Your role in handling employee complaints
  • The importance of asking enough questions to fully understand the real complaint
  • •How to resolve and follow up to everyone’s satisfaction


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