Leadership: Handling Employee Complaints

Leadership: Handling Employee Complaints - Zosi Learning

English (EN-US), Spanish (ES-MX)

A leader should be prepared to manage, handle, and resolve employee complaints and grievances quickly and effectively. Your ability to do this will help your team feel confident in speaking up about important issues.

Learning Objectives

Your role in handling employee complaints.
The importance of asking enough questions to fully understand the real complaint.
How to resolve and follow up to everyone’s satisfaction.