Leadership: Difficult Conversations

$25 21 Minutes

Leadership: Difficult Conversations - Zosi Learning

Languages Offered

Languages Offered

English (EN-US), Spanish (ES-MX)
Description

Description

Correcting poor performance, changing rosters, and explaining layoffs are all topics of difficult conversations at work. Addressing these conversations early, directly, and confidently will help you best achieve the desired outcome.

Learning Objectives

Learning Objectives

  • What a difficult conversation is and why it is important to have them.
  • How to prepare, conduct and document a difficult conversation.
  • How to manage emotions on both sides.


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